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a Product Designer specializing in visual systems, branding, and design systems.
I design thoughtful digital products, scalable visual systems, and brand experiences that help products feel intuitive, cohesive, and human. Over the past 8+ years I've worked across product design, design systems, branding, illustration, and enterprise applications.
Trusted by
Navy Federal Credit Union
Freddie Mac
Intermex
Legal & General
National Science Foundation
Work
Navy Federal Credit Union
Freddie Mac
Top of the housing market company, Freddie Mac expanded its CX team in order to revamp and continue the growth of myOptigo, a workflow platform that helped internal and external underwriters keep track of a loan's life cycle. As part of the Loan Lifecycle Management team, I focused on streamlining the underwriter's workflow through the Q&A and Tasks functionality as well as suggested a future state submission flow that combined the entire loan submission experience.
National Science Foundation
Coming out of the COVID shutdown, the DAS department at the NSF was looking for a way to improve and modernize their customer experience throughout their 70+ services. My team and I conducted extensive research by the means of facility tours, surveys, data collecting, services analysis, client and user interviews, and continuous site visits. I designed deliverables that included visual representations of all of our data, created user journeys and a thorough user typology as well as mapped out our final report.
Legal & General America
At the top of the life insurance market, LGA was looking to modify and broaden its online version of their paper application alongside other products. On the external side, I designed the continuation of the Online App by creating an intuitive and delightful experience for users going through the onboarding and eligibility process.
STASH
As a young startup in the middle of the financial district in NYC, Stash grew its user base exponentially over the course of two years with just a little over 20 employees, later becoming one of the lead investing companies in Fintech. Focusing on a large target audience, Stash's goal was to enable and teach users how to invest in themselves and their future through (initially) ETF's. I was part of the CX team that helped build this foundation.
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